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The Responsible Serving of Alcoholic Beverages: A Complete Staff Training Course for Bars, Restaurants and Caterers
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by Beth Dugan
Availability: Usually ships within 11 to 14 days. Ships from and sold by Amazon.com.
Paperback - 388 pages
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The Waiter and Waitress Training Manual, 4E
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by Sondra J. Dahmer, Kurl Kahl (Contributor)
Availability: Usually ships within 24 hours.
Paperback - 162 pages 4th edition (November 1995)
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Food and Beverage Service (Wiley Professional Restauranteur Guides)
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by Bruce H. Axler, Carol Litrides (Contributor)
Availability: Usually ships within 24 hours.
Paperback - 240 pages (February 1990)
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This training manual covers every aspect of restaurant customer service for the positions of captain, waiter or waitress, and busser, written by two people who helped to make the Tavern on the Green one of the most successful restaurants in New York. The performance of each position is described, step-by-step, for different types of restaurants.
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Restaurant Service : Beyond the Basics : Wiley Professional Restaurateur Guides (Wiley Professional Restauranteur Guides)
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by Carol A. Litrides, Bruce H. Axler
Paperback - 384 pages (August 1994)
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A novel, up-to-date guide incorporating both the fundamentals of guest courtesy and wine and liquor service skills. Contains step-by-step, how-to techniques for "the difference makers," extraordinary table and other guest services, detailed procedures for service setup and administration as well as serving luxuries and regional specialties from 'gator tail to caviar. Features comprehensive coverage on wine along with inspirational ideas for new marketing niches. Presents the latest information on the ADA law including a checklist for self-assessment, signage and pictograms.
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Professional Restaurant Service
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by Ecole Technique Hoteliere Tsuji
Availability: Usually ships within 24 hours.
Paperback - 188 pages (September 1991)
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Professional Table Service
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by Sylvia Meyer, Edy Schmid, Christel Spuhler (Contributor), Heinz Holtmann (Contributor)
Availability: Usually ships within 24 hours.
Hardcover (December 1997)
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Professional Dining Room Management
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by Carol A. King
Availability: This title usually ships within 2-3 days.
Paperback 2nd edition (December 1997)
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Food and Beverage Service Manual (The Wiley Pocket Foodservice Library)
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by Matt A. Casado
Availability: This title usually ships within 2-3 days.
Paperback - 127 pages (April 1994)
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A compact reference for busy servers offering quick information on details of setup and service. Preparing for service, greeting guests, flambeing, table service for all meals, wine service, culinary basics for waiters/waitresses and bar mixology are among the topics discussed. Step-by-step drawings succinctly demonstrate what to do and how to do it.
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Supervision in the Hospitality Industry (Wiley Service Management Series)
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by Jack E. Miller, Karen Eich Drummond, Mary Porter
Availability: This title usually ships within 2-3 days.
Hardcover - 464 pages 3rd edition (May 1998)
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The World of Culinary Supervision, Training, and Management
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by Noel C. Cullen
Availability: This title usually ships within 2-3 days.
Hardcover - 320 pages (September 1995)
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Waiter, There's a Fly in My Soup : How to Make Megabucks Waiting Tables
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by Leslie N. Lewis
Availability: This title usually ships within 2-3 days.
Paperback - 124 pages (March 1998)
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From Turnover to Teamwork : How to Build and Retain a Customer-Oriented Foodservice Staff
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by Bill Marvin
Availability: Usually ships within 24 hours.
Paperback - 216 pages (September 1994)
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