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Independent Restaurant Marketing - 3 Ways To Compete With The Big Boys
By: Greg McGuire
Big chain restaurants dominate the mass market when it comes to advertising – a fact of life that can sometimes make it difficult for smaller independent operations to be heard among all the songs about baby back ribs. Launching a restaurant marketing campaign for an independent means less money to spend and more to lose if the campaign doesn’t drive more business.
That means a successful marketing campaign has to stand out to be effective. Independents can’t rely on constant coverage through big media outlets, but that doesn’t necessarily have to be a disadvantage. Some tips on how to make your restaurant’s marketing campaign, no matter how small, a success:
Be controversial. An edgy advertising campaign is a great way to tell customers you’re different than those corporate chains, and many controversial ad campaigns have the added advantage of drawing local media coverage, which spreads your message for free. Of course, the line between edgy and over the top is very thin, so proceed with caution. You don’t want to find yourself having to defend something your advertising said that others found offensive.
Use several channels. Diversify the places you advertise. Supplement traditional channels like newspapers, flyers, and billboards with newer channels like email, social media, and websites.
Create a culture around your message. So your customer reads an edgy, funny message that draws him or her to your restaurant. They’re expecting something fun and maybe even a little hip. Instead, they experience the same thing they get in every other mom and pop burger joint. They go home disappointed and probably not very enthusiastic about coming back.
The most successful marketing campaign has complete harmony between the image that’s projected and the one your customer actually experiences in your restaurant. Luckily for you, this is precisely why you have an advantage over the big chains in your area: you can make your restaurant’s culture unique and inviting in a way chains simply can’t. They’re shooting for the lowest common denominator. You can offer so much more.
Of course, creating a culture your customer will find enticing takes some real effort. You have to hire staff that buy into the culture you want to create. You have to train that staff. You have to create and design a menu. And you have to tie all that in to your marketing campaign.
The good news is that if you can build a successful image and get your customers to buy into that image through a smart marketing campaign, you’ll be able to beat the pants off your local chain restaurant. In the end, people value unique brands that have a clear identity. Your ability to create that identity is the key to your success. ...
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A man who dares to waste one hour of life has not discovered the value of life.
- Charles Darwin
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View updated pricing and information each week on the website for the following food-commodity markets:
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Beef, Veal & Lamb |
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The January US total cattle and calf inventory was 1% smaller than the previous year adding fuel to forecasts for an overall decline in beef production in 2010. The January calf herd was slightly larger than last year suggesting similar cattle supply levels for 2011. Beef output last week declined 6.1% and was 2.7% less than the prior year due in part to weather. The beef markets are mixed. Many traditional steak cut beef product markets including ribeyes, strips and top butts could bottom in the next few weeks and then turn upward. The percentages of cattle grading choice and prime remain high. Price USDA, FOB per pound.
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Dairy |
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The January milk-feed price ratio was the best in two years suggesting better profitability for milk farmers. Milk production is anticipated to trend below 2009 levels over the next several months but the intensity of the declines is likely to lessen as the year progresses. The January dairy replacement heifer herd was 2.4% larger than 2009 which indicates that milk farmers should be able to ramp up output rather quickly once consistent normal profitability returns. That may be a while given the recent decline in milk futures. The cheese markets may bottom soon. Prices per pound, except Class I Cream (hundred weight), from USDA.
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Poultry |
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The January broiler-feed price ratio was the highest for any month in over two years suggesting improved profitability for chicken producers. This is being reflected in chicken production that has mostly tracked modestly above year ago levels in recent weeks. Still, the Russian ban on US chicken continues which is causing chicken leg quarter supplies to build. Additionally, the chicken wing markets are weakening and chicken breast prices are struggling to move seasonally upward. Thus, we anticipate chicken producer margins could suffer in the coming months which may temper chicken output. Further chicken wing market declines are projected during the next few weeks. Prices USDA, FOB per pound except eggs (dozen).
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Seafood |
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The Alaskan Bearing Sea snow crab harvest is advancing with roughly 30% of the quota landed to date. The snow crab leg markets are fairly steady. Notable crab market increases are not anticipated from here. Farmed catfish water surface acres are down 22% from a year ago. Catfish numbers are down 8-13% from the previous year as well. Slow seafood demand is causing the catfish market to remain relatively stable. Prices for fresh product, unless noted, per pound from Fisheries Market News.
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Pork |
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Pork output last week declined 1.3% and was 5.2% less than a year ago. Hog slaughter this week is modestly better than last week. The January hog-feed price ratio was the highest in twenty-eight months indicating improved profitability for hog farmers. Still, pork production is anticipated to trend below 2009 levels throughout most of this year. The pork markets are mixed. History suggests that the pork belly market could edge upward during the next few weeks before turning lower. Higher ham prices may be pending. Prices USDA, FOB per pound.
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Produce |
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Lettuce supplies continue to improve despite periods of harvest interruptions. Iceberg lettuce shipments last week rose 21% from the prior week. The lettuce markets are trending downward and have reached levels that could cause farmers to slow the harvest due to poor margins. Thus, the lettuce markets are expected to bottom or turn upward soon. Florida tomato supplies are tightening due to the challenging weather earlier this winter. Florida tomato stocks could remain restricted into March. For now, ample Mexican tomato shipments are keeping tomato prices at bay. Prices USDA FOB shipping point unless noted (terminal).
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Oil and Grains |
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The grain markets remain erratic. Ethanol demand for corn is building which may help support corn prices in the coming months. Prices USDA, FOB.
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Canned and Frozen Food |
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Tomato Products, Canned - Existing paste based tomato product supplies are ample. The canned tomato markets are mostly steady to weak. Prices per case (6/10) FOB, unless noted from ARA.
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Processed Fruits and Vegetables - Processors are visiting acreage contracts for 2010. Plantings may be larger this year. The processed vegetable markets are steady. Prices FOB per case from ARA.
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Chicken Wings 101
Community member Tony writes...
I am trying to do some type of a chicken wing promo in my bar on Monday Nights. I have a small 2 basket fryer that could never keep up with the anticipated demand. I also have a huge pizza oven. Not being a wing master (actually never cooked them in a industrial setting), i was wondering the protocol for cooking (blanching??) the wings in my small fryer during the afternoon, then holding them cold. Then using the hot pizza oven during service to re-heat. I figure this is fairly common. Wings...
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Distribution Advice
Community member Mauricio writes...
We have been dstributing fruit pulp to local restaurants in our city. A larger restaurant chain has expressed intrest in testing our product. They have 27 locations across the country. We do not have this kind of distribution reach at the moment. The volumes that would be at play are not attractive enough for the big guys such as Sysco or US Food Service to take us. Do you know of any nationwide distributor friendly enough to take on our product? Any other advice or ideas on how to make...
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WOW made it thru first week
Community member Mark writes...
Well I made it 6 days so far...And boy oh boy.... Can you guys and gals share some tips and tricks when it comes to ordering. I have made par sheets and made my first few orders this week, but I'm still running everyday to the venodrs warehouse store. To share the background I took over a hotel restaurant. My menu is then catered to the bar on the property as well as I provide the hotel a hot cont. breakfast. For the breakfast in exchange I get my restaurant space free with a full kitchen...
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The only berry a silkworm will eat
I am a berry. I am the only berry plant a silkworm will eat. I am black, white, pink, purple, or red. My black variety is most preferred by humans, my white variety is most preferred by the silk worms, and my red variety is most popular in the United States. I must be allowed to ripen fully before being picked. For this reason I am usually left to fall off my tree onto the grassy ground on which I am often planted. Devotees will regularly place a drop cloth under my medium sized, attractively untidy tree during maturity. Those who do harvest me, either by picked or gathering from the ground often wear purple so the stains I create don’t show lest their clothing turn that color. I stain hands as well, so gloves are the order of the day. Eaten with fresh cream I’m best, but I perform quite well in puddings, compotes, or plates with pears.
What am I?
The Food Quiz has is brought to you by Culinary Specialty Produce, a specialty produce broker that scours the world for the very best in specialty produce. Contact them at 908-789-4700 or by sending an email to info@culinaryproduce.com.
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